WG: Ah huv the right tae wan phone call
NAFOS: Well make it snappy, sunshine
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Cat: Royal Bank of Scotland, That Wishaw branch, Catriona speaking, how may I be of assistance ?
WG: Catriona, it's Mr W Gemmell, I was on earlier, can you please put me through to Boynita, the customer adviser to the lost, lonely and loyal
Cat: One moment, sir, whilst we try to connect you
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Boyn: Customer Advice, Boynita speaking, how may I help you ?
WG: Boynita, it's Mr Gemmell, we spoke earlier......
Boyn: Call me Boyn...............and may I call you..........Winston ?
WG: You can call me whatever you like but I need ten pounds quicker than you can say Kenny Miller
Boyn: Interesting, Winston. Perhaps we can come to some arrangement which will result in our mutual...............er.......................satisfaction
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